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  You are here: Home » Shop » Free Shipping Policies & Exceptions

Free Shipping Policies & Exceptions



Shipping Policies:
  • Free shipping for most orders over $99 before tax.

  • You will still see the shipping charge added to your cart when you check out.
  • If you qualify for free shipping, the shipping charge will be removed before we charge your credit card.
  • Exceptions apply. We will contact you before charging your credit card to let you know if your order does not qualify for the free shipping.

  • If after freight assessment, portions of your order do not qualify for free shipping and you do not accept the shipping charges, your order will be cancelled. Nothing will be charged to your credit card.

Exceptions:
  • Certain postal codes are excluded. Canadian major urban centers only. Certain remote areas and the USA are excluded.

  • Certain non-stock and/or over-sized items excluded. If your order includes any of these items, you will be contacted before your credit card is charged.

  • If the shipping charge exceeds 40% of the order value then free shipping will not apply.

  • If an item is exchanged, the exchanged product is not eligible for the free freight, unless other items are added to make it eligible.

  • Free shipping applies only to the most cost-effective method of shipping (Canada Post, expedited). Charges will apply if couriers or other faster shipping methods are requested by customer.

  • All orders will be shipped complete. If partial shipments are requested (i.e. not willing to wait for backorders), only the first shipment will qualify for the free freight.

  • If an order must be shipped in multiple shipments due to size or weight limits, a shipping fee will apply unless the value of each box exceeds $99.

  • Cancelling items, combining orders, or changing shipping addresses may affect your eligibility for free shipping.

  • Please contact us with any questions or concerns about our shipping policies.

 
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