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  You are here: Home » Shop » Ontario Provincewide Lockdown

Ontario Provincewide Lockdown


The current restrictions in Ontario limit us to delivery and curbside pick-up, and the regulations specify that curbside pick-up is only allowed for orders placed in advance. We therefore cannot take orders or returns at the door,  and while at the door we cannot perform changes to your order, do exchanges, or engage in other questions and discussions.

Orders must be placed online at www.thechandleryonline.com. Unfortunately we cannot take phone orders at this time.

If you've placed an order for curbside pickup, please wait to hear from us that your order is ready to be picked up before arriving at the store. Orders are processed in the order we receive them. Due to the high volume of orders, processing times can be two to three business days.

Please be aware we're experiencing an unprecedented volume of phone calls and emails. Please be patient with us while waiting for a reply.

Current Store Hours:
Monday - Wednesday: 10 AM to 6 PM
Thursday - Friday: 10 AM to 7 PM
Saturday: 10 AM to 5 PM
Sunday: CLOSED

We appreciate that everyone is anxious to enjoy their time on the water and we are working hard to process orders and respond to customer inquires and quickly as possible.

Thank you for your ongoing understanding and cooperation,

Chandlery Staff



 
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